Posted by vippan on September, 8th 2011

Along with ‘SmartNotifyModule’ release, OSSCube has also excitedly released ‘SmartVideo Module.’ SmartVideo is a video uploading and identification module for SugarCRM. SmartVideo was built for SmartWorks— a large-scale application for management of a Disability Employment Program by Employment Networks, for open source community. Stakeholders at SmartWorks project have happily given consent to release this module in Open Source.

The Kay Center for E-Health Research at Claremont Graduate University (Claremont, CA, USA) worked with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application. SmartVideo provides a streamlined interface enabling the Administrator quick and easy upload of videos to SugarCRM. Using the SmartVideo interface produces a standardized blue video icon conveniently located within the module of choice. This icon includes a link to the video and an alt-text description of the video.

  • Enables you to set up and associate videos with any SugarCRM module or subpanel
  • Automatically identifies modules and sub panels for selection
  • Easily upload a video file from local system or simply provide a video URL
  • Dynamic and flexible way to create video for any SugarCRM account or activity
  • Easy to search uploaded videos by video name or module type

To create the video upload, simply login to your SugarCRM account, browse the ‘All’ tab (Under marketing tab) and click on SmartVideoin the drop down menu and start creating videoswith your specific view of module or subpanel of module. It supports “SWF",".AVI",".MP4” formats.

This is how the video will appear, when you click on the ‘SmartVideo’ icon.

To download SmartVideo Module, click here

Posted by vippan on August, 31st 2011

After successfully developing a new notification module for SmartWorks—a project of The Kay Center for E-Health Research, Claremont Graduate University (Claremont, CA, USA), OSSCube is happy to announce that the module, called SmartNotify, is now available for Open Source Community. This module has been released on Sugarforge. Stakeholders at the SmartWorks project have happily given consent to release this module in Open Source.

The Kay Center for E-Health Research worked with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application. This module was developed as a part of SmartWorks application—which is being pilot tested in select US states, with potential implementation in all the U.S. states to serve over a thousand ENs (Employment Networks) and close to 10 Million beneficiaries across the country.  Click here to read Case Study about this project.

Coming back to the SmartNotify module, this module is handy:
  • To enforce EULA/ Licenses /legal agreement for users/employees.
  • To notify users/employees of important updates, such as program maintenance, version updates, etc.

This module allows an account administrator or authorized users to easily create notifications for their selected users to provide major updates or ask them to digitally accept certain agreements before accessing the SugarCRM account. The main features of this module are:

  • Easily create notifications for your users/employees to update them or to release stated agreements (EULA or Legal Agreement) before accessing their own account.
  • Set the specific date (Start/End) to automatically release the information to your selected users/employees’  accounts.
  • With notification type, you can create either Normal Notification or First Time Notification for your selected users.

When the users/employees sign up into their SugarCRM account, it will redirect users to notification page (as shown in below screenshot).  In case of first time notification, it is mandatory for a user (notified by the administrator) to accept the notification icon to proceed further. If a user declines the notification, he/she will not be able to login into his/her account. This is very useful when you have to implement or enforce a EULA or Legal Agreement in your group or organization.  In normal notification, a user is allowed to continue with his/her account. 

The module is very lightweight and can be easily installed in SugarCRM with modular Loader. It is compatible with all SugarCRM versions such 5.0, 6.0, 6.2 and 6.2.x etc.

Click here to visit SmartNotify download link. 

Posted by avanish on August, 23rd 2011

The Client

The Kay Center for E-Health Research has been established through the generous funding of the founder, Steeve Kay and is located in the School of Information Systems and Technology at Claremont Graduate University. The Kay Center takes pride in the partnerships it has engendered with regional and national experts in establishing a significant research program that blends policy, markets, systems and technology perspectives.

Key Highlights
  • Integration of SugarCRM, BIRT and eFAX
  • SugarCRM used as plateform for application development
  • All modules created from ground up
  • Complex Workflows
  • Development using Zend Studio
  • Zend Server is used on production

The Requirement

Researchers at The Kay Center for E-Health Research conducted research and came up with the idea of a web-based solution to assist so called Employment Networks (EN), private/ non government organizations that help beneficiaries secure jobs, enabling them to better serve beneficiaries seeking jobs and help them become financially viable and sustainable. The web based solution was named ‘SmartWorks’.  

‘SmartWorks’ application is built around various stakeholders of the Ticket to Work (TTW) program within the US Social Security Administration (SSA). The ultimate goal of SSA’s Ticket to Work (TTW) program is to help persons with disabilities search for, obtain, and maintain employment, thereby becoming less dependent on federal assistance. The program involves Government Departments, Non Government Organizations and Private Organizations, including Employment Networks.

The Kay Center for E-Health Research partnered with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application.

The Challenge

  • Converting manual complex processes, that include numerous exceptions, to an Application.
  • A number of end users to this application are not tech-savvy, as a result the application UI needed to be highly intuitive for it to have any acceptance with those users.
  • Different types of stakeholders including various Government, Private, and Non Government Organizations each having a different set of expectations.
  • Rules and processes change frequently; so the application had to be designed in a manner so that the changes could be implemented quickly and readily.
  • Security was a major concern because of the confidential nature of the personal data that each applicant puts into the application (social security number, health status, personal details, etc.). Security at the level of Infrastructure, Application, User access and Roles had to be built in.
  • Application design needed to be able to take care of 10 million+ beneficiary records without compromising the performance of the application.

The Benefits

SugarCRM has been extended to streamline processes and sustain disability related rules, EN payment tracking, recording of job earnings, and tracking program milestones. The Kay Center & OSSCube team successfully built and customized different modules mapped with various components by combining the best practices in a record time. These modules are supported by workflow and business rules to automate determination of government program checkpoints and payment submission notifications. AJAX, PHP, MySQL were used extensively. The application is also integrated with BIRT for BI and Reporting and eFAX for fax.

The Results

  • Pilot test launched with 19 ENs, 65 users, hosting >280 records.
  • Project is slated to incrementally launch in all states over the next couple of years.
  • Extremely encouraging feedback during the pilot phase.
  • May potentially serve several hundred ENs and close to 10 Million beneficiaries across the U.S.
Posted by lovely on July, 25th 2011

Get Exciting Offers and Discounts at OSCON 2011, offered by OSSCube

Here’s what YOU can get when you visit OSSCube, Zend Center of Excellence’s booth 308 at next week’s OSCON show (starting on July 25) in Portland:

  • A 10% Discount voucher on all Zend Server and Zend Combo Products

Your chance to win one of FIVE (5) EACH:

  • Signed, complementary copies of “You Want to do What with PHP?” by PHP Guru Kevin Schroeder
  • Signed, complementary copies of PHP Evangelist Peter MacIntyre’s O'reilly books, "PHP: The Good Parts" & "Programming PHP"

The Opportunity to:

  • Book your FREE 30 minute consultation with Kevin Schroeder on Zend Server/PHP Audit
  • Book your FREE 30 minute consultation with Peter MacIntyre on Best Practices of PHP
  • Book your Free 1 hour PHP Applications Enhancement Audit
  • Review and/or apply for several open PHP Engineers and Sales Professionals positions
  • Get a 15% discount on Zend Products and 10% discount on SugarCRM License by attending Case Study presentation “Extending SugarCRM for Building Large Scale Federal Level Application” on Thursday morning.

We at OSSCube look forward to see you next week at OSCON 2011. Feel free to give us a call well in advance at 919-523-9767 to review your requirements and set up your personal time slot to visit with us.

See you at OSCON 2011 in Portland, Oregon.

 
Posted by vineet on June, 10th 2011

 It’s time again folks to explode your creativity, connect with open source innovators and absorb varied learning activities! This year, the 8th edition of Open Source India (OSI)conference is segmented with three separate domain-specific events PHP Days, DATA Days and OSI Days to include more topics encompassing open source tools and technology and beyond. The events PHP days and DATA days have been introduced for the first time in the conference.

Scheduled to be held on 20-22 November 2011 at NIMHANS Convention Center, Bengaluru, India, the conference is expected to attract 3000+ of open source innovators, technologists, and professionals who will come together to share their expertise, explore new ideas and inspire each other.

OSSCube once again partnered up as Organizing Partner with Forum for Open Source Initiatives in India (FOSII) and the Electronics For You (EFY) Group to organize the largest Open Source Conference in Asia region, called ‘OSI Days’.  OSSCube is responsible for all the technical aspects of conference right from developing and managing official website, creating tracks, sessions and workshops for PHP days, DATA days and OSI Days.

We have built a Conference Management System on Drupal Platform for managing OSI Days. This includes Session Management, Track Management, Speaker Management, Social Connect System, Registration Management etc.  This system will be contributed back as Open Source Conference Management system in December 2011.

Carrying legacy of being the major concourse for open source community and the industry, the Conference will focus on open source software topics addressing the latest tools and technology emerging in open source. The conference will be the combination of strategic keynote presentations, case studies and workshops.

Call for papers for PHP Days, DATA Days and OSI Days have also been announced. Do check the official website (http://2011.osidays.com ) to submit your proposal.

So gear yourself up to meet us in Bengaluru, India for an unforgettable experience!!!

 
Posted by vippan on May, 10th 2011

I am excited about the SugarCRM 6.2 release and when you will discover or explore the new added features of it, you will be excited too. SugarCRM 6.2 has been made global, mobile and social to help you take your business to the next level. Now, the new added features will allow you to use SugarCRM on the road, at home, in fact anywhere you like to check your account or opportunity details right at your finger tips.

Here are the new features in Sugar 6.2 that will give you more independence of an open platform, freeing you from the limits of other, more restrictive CRM solutions.

  • CRM Made Global: The Sugar 6 Spring 2011 release adds 8 more languages—for a total of 22—and more administrative control, so you can boost the efficiency of your worldwide workforce.        
  • CRM Made Mobile: Sugar 6 .2 supports your road warriors and executives team with mobile across a broad range of platforms: Android, BlackBerry, and iPhone/iPad. Offline Sync helps when network connections are intermittent (think frequent flyers), while Sugar’s HTML5 charting engine ensures that reports are readable across mobile platforms.   
  • CRM Made Social: Social CRM is all about external customers, not just behind-the-firewall collaboration. SugarCRM 6.2 dramatically expands the ability to collaborate with customers and partners no matter where they are located.
  • New IBM Lotus Software integration with integrations to Lotus Notes, Lotus Domino Server in addition to the previously announced LotusLive
  • Web conferencing integrations to Cisco WebEx Meeting Center and Citrix Online GoToMeeting   
  • Cloud based document sharing with Google Docs   
  • Activity Stream integrations with Twitter and Facebook
  • Sales Intelligence from InsideView
  • Sugar as a Platform: The Sugar 6 Spring 2011 release simplifies customizations and increases deployment options and gives our customers and partners a process driven workflow automation platform that allows them to build a different class of CRM applications, upping the ante for all other CRM applications.

For more details about SugarCRM 6.2, you can visit:

http://www.sugarcrm.com/crm/products/new-in-sugar.html?lsd=hptop

Posted by vippan on April, 4th 2011

SugarCRM, the world's leading provider of open source customer relationship management (CRM) software, is hosting Sugarcon 2011 on April 4-6, 2011 at the Palace Hotel in San Francisco, California. This fifth annual user and customer conference is organized to bring together CRM users, developers, partners and experts from all over the world, where different eminent speakers will breakout sessions on diverse agenda. OSSCube, a SugarCRM Authorized Learning Partner & SugarCRM Gold Partner, will be following the conference online to pick out the conference highlights and keynotes.

The theme for SugarCon, 2011 is 'The Future of business is Open' and this exciting event will be comprised of strong, current and independent sessions presented by first class speakers, CRM experts and other practice experts. In over 100 sessions divided over 8 tracks, different industry experts will offer practical advise on how companies can take advantage of CRM, cloud computing, social media and mobile innovations.

This event will feature one of the best industry experts where attendees will see the latest and greatest from SugarCRM as CEO Larry Augustin kicks off SugarCon 2011. Packed with innovative track structure, the conference will include session like get an inside look at the future of social business from Sean Poulley of IBM; add intelligence to your sales with InsideView CEO Umberto Milletti; merge marketing, sales and social with Pardot's Adam Blitzer and Capgemini's Laurence Buchanan; best practices for succeeding with CRM from Erin Fetsko; and technical and developer sessions on how to get the most out of open source and cloud technologies. In addition, presentations from social media luminaries like Paul Greenberg, Esteban Kolsky, Brent Leary and others will also be other highlights of Sugarcon 2011.

This is a destination for anyone and participants all over the globe are welcome. Attendees can also join the SugarCon Online Community – to interact with speakers, sponsors and other attendees.

Posted by kinshuk on January, 3rd 2011

OSSCube is pleased to announce the availability of OSSCube Recruit, free and Open Source advanced Candidate Recruitment Management software built over the SugarCRM platform. The system is designed to help organizations and hiring companies to completely automate their recruitment processes - right from raising hiring recruitment requests, approvals, candidate sourcing, to evaluations and offer letter management; every step is a part of the system. The software is currently running in beta and has over a 100 users as listed on SugarForge.

OSSCube Recruit can be used with the SugarCRM Community, Professional or Enterprise editions. Developed as a SugarCRM component, OSSCube Recruit spans across your organisation’s levels and provides all team members an access to create and manage job openings, candidates, evaluations, references, past employers, and recruitment agencies.

“OSSCube Recruit is going to be very useful for organizations of all shapes and sizes. Its integrative approach covers every aspect of recruitment management. We launched an online demo of OSSCube Recruit in August at http://recruitment.osscubecrm.com and has been seeing a steady traffic that is reflective of the interest in the application. We are seeing satisfactory deployments of OSSCube Recruit and it pleases us” said Lavanya Rastogi, President, OSSCube. He added “OSSCube Recruit was created by us to manage our own recruitment processes, I can tell from my customer #1 experience - it works!”

SugarCRM is the leading open source CRM software being used by organisations worldwide for managing their businesses processes, especially Sales and Marketing. With OSSCube Recruit, the Recruitment processes are also now extensively covered within SugarCRM.

Posted by vineet on December, 10th 2010

At OSSCube, we pride ourselves on delivering the best SugarCRM training programs and have a strong team of experts to help you maximise the return on your investment in SugarCRM. We are so confident that we will exceed your expectations that from today we are offering a 100% Money Back guarantee across all our SugarCRM Training Programs, subject to certain conditions, if you are not completely satisfied. For more information, please go to (http://www.osscubecrm.com/sugarcrm-training).

OSSCube is an Authorized SugarCRM Training Partner and Gold Partner for UK, USA and India. Our trainers brings in rich domain knowledge coupled with in-depth expertise in implementing CRM systems in wide variety of organizations. The trainers are trained, certified by SugarCRM and uses official course material for conducting courses. The team has a high rate of customer satisfaction to date and we are confident that we will meet and exceed our client expectations.

Here are a few additional notes about 100% money back Guarantee:

  • To claim the refund, please send a mail to sugarcrm@osscube.com giving details of trainer, date and the training program attended.
  • In case of a multi day training program, you can claim money back only before the start of the second day.
  • In case of on-site training, we will not reimburse travel, boarding and lodging expenses.
  • It will take 8-10 work days for our finance department to process your payment.
  • All the payments are sent to you via cheque or refunded back to your credit card.
Posted by vineet on September, 14th 2010

Raleigh RTP (North Carolina) , Sep 13th 2010/Press Release/: OSSCube will be conducting a SugarCRM training session on “Effectively using Reports and Developing new Reports” . This four hours long Online training session will be conducted on 15th September 2010 from 7A.M – 11 A.M PDT. To register for this online session, trainees need to visit the company's web address mentioned at the end of this press release.

The fee for this training is USD175. This comprehensive training will give hands-on overview of the Reports module and various exercises to develop new reports.  After this training the user will be able to develop various kind of graphical and tabular reports using innovative drag and drop reporting tool of SugarCRM.

OSSCube is one of the few SugarCRM Authorized Learning Partner and SugarCRM Gold Partner.  The training will be conducted by Authorized SugarCRM trainer who has deep exposure in building reports for more than 50 customers.  So if you are using SugarCRM and want to use Report module fully, don’t miss out this training session.  Here is what one of our customer has to say about OSSCube Training:

Mr. Allan from New York said “We went to OSSCube initially as they were recommended by another client. They have always proved to be a friendly, helpful company and have always given us the support we have required. They are very approachable and understand the necessity to be able to explain computer problems in non-computer terms to those who are not IT minded. These online training sessions are absolutely fantastic. They have helped me clear my doubts in some key areas regarding SugarCRM”.

Seeing such a fantastic response from the clients and the trainees, the company will be initiating more such SugarCRM training sessions in the days to come. OSSCube LLC is a leading SugarCRM specializing in SugarCRM Customization, SugarCRM Implementation and SugarCRM Support. The company is headquartered in North Carolina with offices in Houston.

Contact Information

OSSCube LLC
404 Shakespeare St,
Morrisville (North Carolina) - 27560,
Contact: www.osscubecrm.com
1-888-967-7282 (Toll Free)