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SugarCRM becomes the first CRM application to support IBM’s SmartCloud
In an effort to provide enterprise companies lower cost and more scalable infrastructures for growth, SugarCRM has now partnered up with IBM on the SmartCloud platform. Sugar 6 is the world’s first CRM application that supports IBM’s SmartCloud Enterprise. This service is now available through SugarCRM and its channel partners.
IBM is the leader in managing and operating data centers for organizations and public institutions across the globe. Thus, through this collaboration, SugarCRM customers can drive huge benefits from the quality, reliability and security gained by IBM over the years.
Currently the only CRM application that supports IBM SmartCloud Enterprise, Sugar 6 enables businesses across all enterprises to gain greater visibility into sales, marketing and support in delivering the optimal customer experience. Combining SaaS with IBM's infrastructure, service, and support, Sugar on IBM SmartCloud now provides seamless integration with other IBM SmartCloud offerings such as collaboration, business intelligence, and analytics capabilities. The offering also integrates seamlessly with Lotus Notes, Lotus Live, and other IBM business applications.
Sugar can be deployed on-premise or in the cloud, and adding support for IBM SmartCloud expands our customer’s choices for cloud deployment options,” said Larry Augustin, chief executive officer of SugarCRM. “The open and flexible design of the Sugar platform, coupled with IBM’s hosting infrastructure around the world brings computing resources – and customer data – closer to your business.
As Sugar running on IBM SmartCloud Enterprise, this collaboration now enables SugarCRM channel partners to easily build custom xRM (Anything(x) Relationship Management) solutions for SMEs on budget and on time. Moreover, Sugar support for IBM SmartCloud Enterprise provides the scalability, flexibility, and cost reductions of a cloud based deployment with the customization and data access found in behind the firewall installs.
OSSCube, SugarCRM Gold Partner, also offers Sugar On-Demand solution running on IBM SmartCloud Enterprise.
OSSCube Releases ‘SmartVideo Module’ for SugarCRM Community on Sugarforge
Along with ‘S 
martNotifyModule’ release, OSSCube has also excitedly released ‘SmartVideo Module.’ SmartVideo is a video uploading and identification module for SugarCRM. SmartVideo was built for SmartWorks— a large-scale application for management of a Disability Employment Program by Employment Networks, for open source community. Stakeholders at SmartWorks project have happily given consent to release this module in Open Source.
The Kay Center for E-Health Research at Claremont Graduate University (Claremont, CA, USA) worked with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application. SmartVideo provides a streamlined interface enabling the Administrator quick and easy upload of videos to SugarCRM. Using the SmartVideo interface produces a standardized blue video icon conveniently located within the module of choice. This icon includes a link to the video and an alt-text description of the video.
- Enables you to set up and associate videos with any SugarCRM module or subpanel
- Automatically identifies modules and sub panels for selection
- Easily upload a video file from local system or simply provide a video URL
- Dynamic and flexible way to create video for any SugarCRM account or activity
- Easy to search uploaded videos by video name or module type
To create the video upload, simply login to your SugarCRM account, browse the ‘All’ tab (Under marketing tab) and click on SmartVideoin the drop down menu and start creating videoswith your specific view of module or subpanel of module. It supports “SWF",".AVI",".MP4” formats.
This is how the video will appear, when you click on the ‘SmartVideo’ icon.
To download SmartVideo Module, click here
OSSCube Releases ‘SmartNotify Module’ for SugarCRM Community on Sugarforge
After successfully developing a new notification module for SmartWorks—a project of TheKay Center for E-Health Research, Claremont Graduate University (Claremont, CA, USA), OSSCube is happy to announce that the module, called SmartNotify, is now available for Open Source Community. This module has been released on Sugarforge. Stakeholders at the SmartWorks project have happily given consent to release this module in Open Source.
The Kay Center for E-Health Research worked with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application. This module was developed as a part of SmartWorks application—which is being pilot tested in select US states, with potential implementation in all the U.S. states to serve over a thousand ENs (Employment Networks) and close to 10 Million beneficiaries across the country. Click here to read Case Study about this project.
Coming back to the SmartNotify module, this module is handy:
- To enforce EULA/ Licenses /legal agreement for users/employees.
- To notify users/employees of important updates, such as program maintenance, version updates, etc.
This module allows an account administrator or authorized users to easily create notifications for their selected users to provide major updates or ask them to digitally accept certain agreements before accessing the SugarCRM account. The main features of this module are:
- Easily create notifications for your users/employees to update them or to release stated agreements (EULA or Legal Agreement) before accessing their own account.
- Set the specific date (Start/End) to automatically release the information to your selected users/employees’ accounts.
- With notification type, you can create either Normal Notification or First Time Notification for your selected users.
When the users/employees sign up into their SugarCRM account, it will redirect users to notification page (as shown in below screenshot). In case of first time notification, it is mandatory for a user (notified by the administrator) to accept the notification icon to proceed further. If a user declines the notification, he/she will not be able to login into his/her account. This is very useful when you have to implement or enforce a EULA or Legal Agreement in your group or organization. In normal notification, a user is allowed to continue with his/her account.
The module is very lightweight and can be easily installed in SugarCRM with modular Loader. It is compatible with all SugarCRM versions such 5.0, 6.0, 6.2 and 6.2.x etc.
Click here to visit SmartNotify download link.
OSSCube Releases ‘SmartVideo Module’ for SugarCRM Community on Sugarforge
Along with ‘SmartNotifyModule’ release, OSSCube has also excitedly released ‘SmartVideo Module.’ SmartVideo is a video uploading and identification module for SugarCRM. SmartVideo was built for SmartWorks— a large-scale application for management of a Disability Employment Program by Employment Networks, for open source community. Stakeholders at SmartWorks project have happily given consent to release this module in Open Source.
The Kay Center for E-Health Research at Claremont Graduate University (Claremont, CA, USA) worked with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application. SmartVideo provides a streamlined interface enabling the Administrator quick and easy upload of videos to SugarCRM. Using the SmartVideo interface produces a standardized blue video icon conveniently located within the module of choice. This icon includes a link to the video and an alt-text description of the video.
- Enables you to set up and associate videos with any SugarCRM module or subpanel
- Automatically identifies modules and sub panels for selection
- Easily upload a video file from local system or simply provide a video URL
- Dynamic and flexible way to create video for any SugarCRM account or activity
- Easy to search uploaded videos by video name or module type
To create the video upload, simply login to your SugarCRM account, browse the ‘All’ tab (Under marketing tab) and click on SmartVideoin the drop down menu and start creating videoswith your specific view of module or subpanel of module. It supports “SWF",".AVI",".MP4” formats.
This is how the video will appear, when you click on the ‘SmartVideo’ icon.
To download SmartVideo Module, click here
OSSCube Releases ‘SmartNotify Module’ for SugarCRM Community on Sugarforge
After successfully developing a new notification module for SmartWorks—a project of The Kay Center for E-Health Research, Claremont Graduate University (Claremont, CA, USA), OSSCube is happy to announce that the module, called SmartNotify, is now available for Open Source Community. This module has been released on Sugarforge. Stakeholders at the SmartWorks project have happily given consent to release this module in Open Source.
The Kay Center for E-Health Research worked with OSSCube and selected the SugarCRM platform, as well as BIRT reporting tool, to create the web-based ‘SmartWorks’ application. This module was developed as a part of SmartWorks application—which is being pilot tested in select US states, with potential implementation in all the U.S. states to serve over a thousand ENs (Employment Networks) and close to 10 Million beneficiaries across the country. Click here to read Case Study about this project.
- To enforce EULA/ Licenses /legal agreement for users/employees.
- To notify users/employees of important updates, such as program maintenance, version updates, etc.
This module allows an account administrator or authorized users to easily create notifications for their selected users to provide major updates or ask them to digitally accept certain agreements before accessing the SugarCRM account. The main features of this module are:
- Easily create notifications for your users/employees to update them or to release stated agreements (EULA or Legal Agreement) before accessing their own account.
- Set the specific date (Start/End) to automatically release the information to your selected users/employees’ accounts.
- With notification type, you can create either Normal Notification or First Time Notification for your selected users.
What is New in Sugar 6.2: Global, Mobile, Social
I am excited about the SugarCRM 6.2 release and when you will discover or explore the new added features of it, you will be excited too. SugarCRM 6.2 has been made global, mobile and social to help you take your business to the next level. Now, the new added features will allow you to use SugarCRM on the road, at home, in fact anywhere you like to check your account or opportunity details right at your finger tips.
Here are the new features in Sugar 6.2 that will give you more independence of an open platform, freeing you from the limits of other, more restrictive CRM solutions.
- CRM Made Global: The Sugar 6 Spring 2011 release adds 8 more languages—for a total of 22—and more administrative control, so you can boost the efficiency of your worldwide workforce.
- CRM Made Mobile: Sugar 6 .2 supports your road warriors and executives team with mobile across a broad range of platforms: Android, BlackBerry, and iPhone/iPad. Offline Sync helps when network connections are intermittent (think frequent flyers), while Sugar’s HTML5 charting engine ensures that reports are readable across mobile platforms.
- CRM Made Social: Social CRM is all about external customers, not just behind-the-firewall collaboration. SugarCRM 6.2 dramatically expands the ability to collaborate with customers and partners no matter where they are located.
- New IBM Lotus Software integration with integrations to Lotus Notes, Lotus Domino Server in addition to the previously announced LotusLive
- Web conferencing integrations to Cisco WebEx Meeting Center and Citrix Online GoToMeeting
- Cloud based document sharing with Google Docs
- Activity Stream integrations with Twitter and Facebook
- Sales Intelligence from InsideView
- Sugar as a Platform: The Sugar 6 Spring 2011 release simplifies customizations and increases deployment options and gives our customers and partners a process driven workflow automation platform that allows them to build a different class of CRM applications, upping the ante for all other CRM applications.
For more details about SugarCRM 6.2, you can visit:
http://www.sugarcrm.com/crm/products/new-in-sugar.html?lsd=hptop
SugarCon 2011 will be the hub for CRM users and customers in San Francisco on April 4-6
SugarCRM, the world's leading provider of open source customer relationship management (CRM) software, is hosting Sugarcon 2011 on April 4-6, 2011 at the Palace Hotel in San Francisco, California. This fifth annual user and customer conference is organized to bring together CRM users, developers, partners and experts from all over the world, where different eminent speakers will breakout sessions on diverse agenda. OSSCube, a SugarCRM Authorized Learning Partner & SugarCRM Gold Partner, will be following the conference online to pick out the conference highlights and keynotes.
The theme for SugarCon, 2011 is 'The Future of business is Open' and this exciting event will be comprised of strong, current and independent sessions presented by first class speakers, CRM experts and other practice experts. In over 100 sessions divided over 8 tracks, different industry experts will offer practical advise on how companies can take advantage of CRM, cloud computing, social media and mobile innovations.
This event will feature one of the best industry experts where attendees will see the latest and greatest from SugarCRM as CEO Larry Augustin kicks off SugarCon 2011. Packed with innovative track structure, the conference will include session like get an inside look at the future of social business from Sean Poulley of IBM; add intelligence to your sales with InsideView CEO Umberto Milletti; merge marketing, sales and social with Pardot's Adam Blitzer and Capgemini's Laurence Buchanan; best practices for succeeding with CRM from Erin Fetsko; and technical and developer sessions on how to get the most out of open source and cloud technologies. In addition, presentations from social media luminaries like Paul Greenberg, Esteban Kolsky, Brent Leary and others will also be other highlights of Sugarcon 2011.
This is a destination for anyone and participants all over the globe are welcome. Attendees can also join the SugarCon Online Community – to interact with speakers, sponsors and other attendees.
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