Why Choose SugarCRM

SugarCRM is a flexible, intuitive and open source CRM solution to help solve your CRM challenges. With a single point of contact, SugarCRM offers businesses better control at less cost. SugarCRM has been downloaded more than 1,000,000 times and translated in 75 languages.

Multiple Deployment Options
You can deploy SugarCRM as per your business needs such as Sugar On-demand, Sugar Private Cloud, Powered by IBM, Public Cloud, Partner Cloud and Sugar On-site, Sugar’s flexibilities allow you to change your deployment as your business expands.
 
Flexible and easy to customize
You can customize SugarCRM as per business needs and it allows you to make unlimited changes without restriction. SugarCRM is also convenient in coordinating contacts, opportunities, accounts, managing email lists, conducting marketing campaigns, handling service requests and customer issues. It is highly flexible (data import, customization of tabs, selective displays) and dynamic (easy installation).
 
Integration Capabilities
Sugar allows you to easily integrate it with third party applications, legacy systems, your core website, finance system, ecommerce, etc to streamline your business process.
 
Complete Control
SugarCRM gives users control. Unlike other CRM systems, you own your data and never have to worry about being locked-in to a service. With Sugar, the customer, not the provider, calls the shots. No bait and switch, sales models, etc. which are otherwise popular with proprietary vendors. No artificial constraints/restrictions posed on the customers. In simple terms, SugarCRM gives you the complete control and frees you from Vendor Lock-in.
 
Architecture
A key differentiator between SugarCRM and all other CRM vendors is its architecture. SugarCRM’s architecture is different. It uses a modern multi-instance database architecture in which each customer has a dedicated database. Sugar can run on a variety of databases, hardware platforms, and cloud environments.  The benefit to you is a much higher level of freedom and control. The benefit to SugarCRM is improved focus and higher quality software, since we don’t have to maintain different engineering efforts for different deployment models.
 
Social CRM
Sugar’s capabilities go beyond CRM activities. You can easily integrate it with Social media (Facebook, Twitter, Linkedin), Emails (Gmail, Yahoo, Outlook Express, and IMAP mail), Google Apps, Online Collaboration, Document Sharing and Sales Intelligence.
 
Mobile CRM
Access SugarCRM form any compatible mobile device to stay in touch while-on-the-go.
 
Huge Community
SugarCRM is one of the world’s most used CRM systems. With more than 250,000 community members, 25,000 developers and over 850 extension projects, Sugar users are in good company. A strong SugarCRM support community of users and programmers makes it easy to have easy access to their thoughts and practices for using Sugar Open Source.